Wi-Fi NVR Frequently Asked Questions
1. What Does NVR stand for?
Network Video Recorder. The system uses a Wi-Fi network to communicate from the cameras to the recorder. The recorder stores the video to a digital hard drive in the NVR.
2. What if the electric cord for the camera is not long enough, and I want to place the camera outside?
We offer extension cables for power that can be run outside
3. What if my camera's wireless signal is too low?
We offer external antennas that can be located around the corner, through a wall, or on top of a building, to give you a better connection to the base unit.
4. What if my layout requires cameras at a distance, in a line? Or if I have a poor connection camera near a better connection camera? Can I improve the signal in any way?
Yes! You can link the cameras through one another in such a way that one camera repeats the signal for another. In this way, you can chain cameras signals for greater distance!
5. Can I install it myself?
Installation is usually quick and easy.
6. How far back in time can I go to view my recorded video?
This can depend on many factors. Generally speaking, you can easily expect at least 30 days of recorded video. This will change according to how many cameras you have total, the size of the hard drive, and how much motion is occuring in the view.
7. What do I do when the hard drive is full of videos?
When your hard drive fills up with recorded videos (varies depending on a number of cameras, amount of motion, etc.) your NVR will begin recycling by recording over the oldest videos.
8. What if I desire that videos be kept for a longer period of time?
You have the option of upgrading your hard drive, 1, 2, and 4 Terabyte drives are available for this system.
9. Will I be able to mount the cameras myself?
Absolutely! Each camera’s base has 3 holes through which screws can be used. Included in the kit are the 3 required screws, as well as 3 anchors for use with drywall or other softer mounting surface.
10. What kind of tools do I need to install this system?
No special tools are needed for this install. A single Phillips Head Screwdriver is all that is needed.
11. What type of electricity does this use?
Both the NVR, and the cameras, come with transformers that plug into a standard 110 Volt outlet, as you have around your home. The transformers convert the voltage to 12 volts DC, as you have in your automobile. Both the cameras and the NVR run on 12 volts DC.
12. What if the view on one camera includes something I don’t want to record?
Through the advanced options on your NVR, you have the ability to set a “mask” over any area you wish to exclude from the recordings.
13. Is there a contract to sign?
No contracts are required for the Wi-Fi NVR
14. Can I zoom in?
Yes! On the NVR’s live view display, you can use the digital zoom feature to zoom in up to 4X.
15. Do the cameras work at night? Do they have lights?
Yes! Each camera has infrared lights, designed to be invisible to the naked eye, but allowing the camera to see as if a “65-foot range” floodlight is shining through it.
16. How weatherproof is this really?
The NVR, the black box which “sees” all the cameras and records the video, is to be mounted in a cool, dry place. Given its nature, being close to a monitor/television and the internet connection, usually located near each other, for example in an entertainment center in the living room, is the logical location for the DVR. The cameras, though, are weatherproof to the extreme. IP66 certified these cameras are designed to withstand inclement weather of all varieties. Downpours, snow, ice storms, and 100 degree days are no trouble for the cameras.
17. How far away from the NVR can I place the cameras, and still get a good Wi-Fi signal?
With a clear line of sight, or through a window, you can expect to get a good signal as far as 200 feet from the DVR. With the daisy-chaining (repeater) function enabled, this far away camera could repeat signal to another camera, equally far away from the first camera! Through thick, heavy stone, or multiple walls, you can expect good signal at a distance of 100 feet. Again, the repeater function allows you to extend that range based on the layout of your cameras.
18. How can I achieve better Wi-Fi signal between the cameras and NVR?
The optional antenna extender can help increase the range of the wireless camera. Attaching to the back of the camera, the antenna extender is a magnetic-base antenna with a 10-foot cord. It allows you to locate the antenna around the corner, or even on the other side of a wall, from the camera itself. This provides opportunity to locate the antenna with better line of sight to the NVR.
19. What if my monitor/television does not have HDMI connector?
A wide variety of adapters are available from major retailers near you! Give us a call and we can help you figure out which kind you need.
20. Where do I get the App to view video on my phone?
Links to the App are provided on documentation in your NVR Kit, as well as available on the Bullseye Website. The on-screen setup wizard with the NVR also presents you a QR code that your phone can recognize and automatically take you to the appropriate App. This free App is also available on the Play Store for Android devices, and the Apple App Store for Apple.
21. How do I view my camera’s live view and recordings?
You have 3 ways to view and manage your Wi-Fi camera system. The first is on the DVR itself. If you locate your DVR near a television or supply a monitor for it, you can connect it to that display with an HDMI cable. You can then use the provided mouse to navigate the system and view your cameras. This is the preferred method for reviewing recordings made by your system. Since you are viewing the recordings on the machine where they are stored, there is no need to “stream” the video over the network/internet, and therefore it is much faster.
Secondly, if you have connected your DVR to your home network, you can view the web interface of the DVR on any computer or connected device, by typing the DVR’s IP address into a browser window.
The third way to view your cameras is on your mobile device. On both Android and Apple phones and tablets, the IP Pro App allows you to view live, recorded video and stills from your DVR system. The setup is easy, and in less than 5 minutes you will have full control of your system from your phone!
22. How do I get videos off of the system to give to Police or Insurance personnel?
The Bullseye Wi-Fi DVR has the ability to save selected video clips to a USB thumb drive, the same type of drive that works with computers. They can be purchased inexpensively at most major retailers.
23. I have relatives or employees who need to view the cameras as well, but I don't want them have control over the recordings. What do I do?
The Bullseye Wi-Fi DVR has the ability to create multiple users, each with the capabilities set by the administrator. One account can only view cameras 2, 4 and 6. Which another has full control over viewing and recordings of only camera 3. In this way you can give multiple people access, without losing control!
24. Why should I buy this system from you and not purchase one from a big box store?
Because at Bullseye Security, we offer small-town friendliness, live customer support, and the security of a licensed and insured alarm systems installer and retailer. We've already done the leg work for you and we are here to help you decide what best fits your security needs and all of this in the good old U.S.A..
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Contact Us if you need any help at all.